Administration
Manage accounts, permissions, and organisation settings.
Add a new device
This article explains how to add and connect a new device to a site. Adding a device connects your cameras or recording systems to a specific site, al...
Set up site details
This article explains how to complete the setup for a new site after it’s been created. Once a site is added , you can configure arming schedules, de...
Site details configurations
The Site Details tab lets you configure and manage key monitoring settings for a specific site. Each section below outlines the available options an...
Add a new customer
Adding Customers in Watchful is quick and simple. From the Home screen or the left-hand toolbar, select Customers . Click Add Customer in the t...
Add a new site
This article explains how to add a new site to a customer in the Watchful Admin Portal. Adding a site links a physical location to an existing custome...
Enable cameras and add grids
This article explains how to enable cameras for monitoring and how to set or adjust detection grids for each camera. After adding a device, you can en...
Add site users
This article explains how to add a new user to a site and provide them with access to the Watchful mobile app. Site Users are the people who can acces...