Add site users

This article explains how to add a new user to a site and provide them with access to the Watchful mobile app.

Site Users are the people who can access the Watchful mobile app to manage arming, disarming, and schedules for a specific site. Each user must be added under Site Users before they can log in to the app.

1. From the Dashboard, go to the top-left menu and select Sites.

2. Find the site you want to give a user access to.

3. Open the site and select Site Users from the left-hand menu.

1. Click Add User on the right-hand side.

2. You can choose from two options:

   • Add Existing User – select a user who already has access to other sites.

   • Invite New User – create a new user for the site.

3. To invite a new user, enter:

   • Email Address

   • First Name

   • Last Name

4. Under Admin Roles, select Project Administrator.

   • This is the default role used for site users.

5. Click Send Invite.

The user is now added to the Site Users list and has been invited to access the app.

After sending the invite, the user must create their own password.

1. Ask the user to go to app.watchful.cloud/login.

2. They should click Forgot Password.

3. Enter the same email address you added under Site Users.

4. Click Send Reset.

5. They will receive an email with a password reset link.

6. Once they create a new password, they can log into the mobile app.

The user now has full access to the Watchful mobile app. They can:

• Arm and disarm the site

• Manage arming schedules

• Use site-level tools within the app

For a brief video tutorial on adding site users, watch below.

https://drive.google.com/file/d/13gbPmyrprnSjxDFz_jEXg1WMkahPqKCS/view?usp=drive_link