Intruder Workflow

The Intruder Workflow guides monitoring officers through every step of investigating a potential intrusion.

It ensures that all required information is documented clearly and accurately, supporting both real-time decision-making and post-incident reporting.

You will enter the Intruder Workflow when:

• An event is escalated as an Intruder

• A Possibly Staff case is reclassified using Confirmed Intruder

• Quill indicates behaviour consistent with an intrusion

The workflow provides fields for:

• Visible weapons

• Police event numbers

• A description of the intruder(s)

• Additional notes relevant to the investigation

These fields support compliance and ensure all details are accessible in future reviews.

If a person is visible in the images:

1. Click Add Offender

2. Select the bounding box or individual to open their profile

3. Review the description generated by Quill

4. Edit details as needed

   • Age estimate

   • Clothing

   • Behaviour (“approaching fence”, etc.)

After saving, the offender profile will appear:

• In the offender list

• In the Activity Log on the left side of the screen

This keeps the investigation timeline complete and transparent.

The workflow also gives quick access to:

• Downloading images

• Site instructions

• Maps for navigation, to assist first responders

• Activity Log, showing every step taken by officers and Quill

These tools help you gather and communicate accurate information efficiently.

When the threat is no longer active:

1. Select Resolve Event

2. Confirm that the site is clear

3. Provide a short summary of how the situation was resolved

4. Specify whether police responded

5. Submit the resolution

This closes the alert and updates reporting records.

The Intruder Workflow ensures every investigation is properly documented and aligned with your organisation’s SOPs. It supports accurate decisions during the event and provides a complete record afterwards.

Navigating Staff and Intruder Alerts